Key Accomplishments
Multi-Account & Multi-Surface Scalability
Optimized payment management and billing portals scalable to multiple billing accounts and surfaces (Ads, Cloud, AI Studio, Gemini) to support 39M buyers (non-terms & enterprise) generating $360B in annual revenue.
Inline Payment Method Management
Eliminated external leaf-page redirects by embedding inline payment method management, addressing a ~45% user drop-off rate across 9M+ monthly user actions.
Rapid Prototyping & AI-Driven Alignment
Accelerated stakeholder alignment (6 months → 6 weeks) by prototyping end-to-end user journeys using AI tools.